Image Mate + C is a browser based software that allows you to view your ELMO Camera image, annotate on the live image, control the zoom of your camera and record what you’re doing for later. Image Mate + C also gives you four whiteboards to work from and save. You can also import a saved image. . When USB Mode is set to Mass Storage on this devic e, Image Mate will not operate correctly. Be sure to set the mode to Application Mode. For the latest instruction manual, installation manual and firmware information, go to the ELMO web site. When using Image Mate, be sure to refer to the instruction manual supplied with the device.
I am a tech coordinator for my district. I have a MacBook Air OSX 10.10.5 and I have installed the Image Mate software to use with my ELMO MO-1 document camera. The first couple of times I connected the doc cam, and launched the software it worked. Worked meaning, the software recognized the USB cable was plugged in and the image of what my doc cam was seeing was also displayed on my desktop. Now whenever I try to launch the software it says 'no document camera connected' or something similar meaning, it can't 'find' it. I have called the ELMO company and they suggested that maybe the computer had another application using the camera, therefore the image mate software couldn't locate the doc cam. There are no other programs running. I spent 51 minutes online with Apple and even a senior adviser could not help me. If we launch photo booth or Face Time and switch to the MO-1, we can see the image. So, it has to be the Image Mate software but the ELMO company is of no help to me. Just looking for suggestions from anyone at this point before I advise the teacher to send back the doc cam.
MacBook Air, OS X Yosemite (10.10.5)
Image Mate Software For Elmo Mo-1
Posted on Mar 3, 2016 9:32 AM